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Testimonials

  • Can you please pass on our most sincere thanks to your team who helped us move yesterday. They have been extremely helpful and resourceful, and have been kind and nice… Vincent Aupetit
  • I just wanted to say thank you to you and the team for a great experience with Top Removals on Friday. Dean was brilliant and it made the whole process of packing and mov… Katherine Patrick
  • Just wanted to say many thanks to the guys who helped us to move, they were amazing, there is no way we would have managed without them, they were very efficient, friendl… Lisa Norman
  • Just would like to give a very positive feedback on the crew who did my move today. They worked hard and fast, and efficiently. Thanks Vital Magnin
  • I just wanted to feedback on our experience from Saturdays move. The 2 guys were absolutely fantastic, I cannot praise them enough and have already been recommending y… Clare Spokes
  • Your guys were brilliant! Please let them know how pleased I was with them. Hoping to use you and them again some time. Thanks, Andrew Andrew Tremlin
  • Just a quick email to say that we couldn't be more pleased about your services. We didn't know moving house could be so hassle free. And please tell the guys that they we… Bianca Wessel
  • Your 2 lads worked very hard and did a wonderful job. Karen
  • I would like to say that Top Removals team did a great job! They worked very hard. Dean Koutras
  • I am writing to let you know I was very happy with your service, especially Dido and Paul. They delivered my furniture on time, worked very hard, very professional and th… Elena Zachou
  • I booked Top Removals with very short notice. The service and response time to my request was fantastic. Fast. efficient and very professional. The same goes for the team… Raoul Shah
  • I will definitely use Top Removals again - very impressed with your service and professionalism and think you have been amazing value for money given the job you have don… Eliza Davis
  • I just wanted to send you a quick feedback ( i never give feedback but this one is a Must!). The team of 3 men that did my removal on Saturday morning did a very very go… Giulia Pintus
  • I just wanted to say how completely amazing the guys who moved us were. They were careful and considerate and worked incredibly hard. Please thank them very much on our … Alice Avenel
  • The guys who moved our stuff were great. All my staff commented on how good they were – really helpful, polite and moved everything with no fuss. They left a great impres… Jenny White
  • I just want to thank you again, the guys yesterday did a great job and we have already recommended you to to two other companies in the building. Piers Gloyne Splinter Films Ltd
  • The two gentlemen who moved me were polite, friendly, efficient and extremely accommodating. Thank you so much Lucy Hunter
  • I just want to let you know how great your members of staff were on Sunday. Very helpful, courteous and efficient. Fantastic service. Soulla Pourgourides
  • I wanted to say thank you for today. The two guys you sent turned up on time and were so helpful and patient. They did everything I needed them to do with a smile. They h… Nazan Ali
  • The move went very well thank you. I have to say that the removal people were absolutely outstanding. So hard working, fast and polite! They made the whole process so muc… Kathleen Bradshaw
  • Just a quick note to say thanks very much to your team for all the hard work they did yesterday. We have been involved with moving companies in the past (when our cus… Chris Dessoy - Inbay Limited
  • I would like to thank the three removal men, the were fantastic and made the move so much easier and especially with three kids and new house - entire house move complete… Mehbub Bhana
  • Just a quick email to say a massive thank you to the guys today! They did a great job! Thanks for your help also providing a quick turn around on the service Many than… Rock Services
  • Thank you so much for all your hard work over the weekend. You took on two decades of stock collection and did an incredible job of getting us all over here in one piece! International Suppliers of Rolls-Royce & Bentley Parts
  • Just want to say thank you. The guys were great and it was a really nice service. Definitely recommending your service! Paul Bruneski
  • Just a quick note to say many thanks for your guys efforts on Saturday. They were very friendly and efficient. It is much appreciated most especially given how much we m… Neil Boyle
  • I just wanted to post my experience with TopRemovals which was GREAT. We moved from zone 3 to zone 2 within London on October 2nd and everything went so perfectly well th… Tijen Olcay
  • Your guys have just left and we just wanted to write to thank you and them. They did an outstanding job and we would be happy to recommend your company. My wife was parti… Alex Day
  • Just a quick note to say how throughly impressed with the service from the team today - they were very neat, packed fast and effectively and not a single damages item. Th… Neil Hiley
  • The guys were great! Will definitely use you guys in the future. Ross Sutton
  • So sorry I haven’t got back to you earlier, things are still quite chaotic in the new place as we have much still to unpack! The great news is that your guys were amaz… Ben
  • Thank you so much for your help with our removals today. Your "two lads" were just lovely – nothing was too much trouble for them. It was our pleasure doing business wi… Jane Canning
  • We were extremely happy with your service, both the quick and helpful replies to our queries from Sienna before the move and also for the hard work your two-man team put … Andrew Fraser
  • The crew were brilliant - they worked so hard helping me pack up a cluttered and messy flat, late into Friday night. And the lorries were here waiting for us Saturda… Carol French
  • Once again very efficient and polite. Thank you very much and we will continue to use and recommend you time and time again. Pavlos Sarlas
  • Many thanks for everything. We are very happy with your service. Pilar Morero Peyrona
  • Just wanted to extend a thank you to the guys who helped us move last week. They were brilliant. Very efficient and professional. Thank you for arranging everything so s… Amy Sim
  • Through what is a usually a stressful process, the guys from Top Removals operated in the most efficient, professional and polite manner possible and turned it into a ver… Catherine Weeks
  • We will certainly recommend your services to friends and family, and we will likely contact you again in the next year for another removal job. Hannah Mason
  • I would just like to say how impressed we were with the service you provided. Your guys were bang on time, well presented, friendly and were basically all round fantasti… Kirsty Young
  • Thank you for the help with our removal and for the team you sent me. They were very helpful and nothing was too much trouble for them please thank them for us. Thank… Christine Bordoni
  • I would like to state that I was very pleased with the team that moved our home from Barking to West Yorkshire. They were very polite, professional, hard working and noth… Winton Harrison
  • I would certainly use your company again, should the need aries, and recommend you to others. The move went very well: the men were very quick and efficient, and nothing … Ros Wheare
  • Can I just say how brilliant the two lads were with our move yesterday. They were super nice, hard working and swift- they deserve a medal. It made a stressful day less s… Oliver Meade
  • I would like to thank you for all your help and the guys for a great move. As usual the move did not go expected to plan, despite the promises of the other party to be ou… Janey Grainger
  • The guys did a great job, very efficient and quick. Kirsty Smillie
  • I am writing to thank you for organising my move so swiftly and conveniently. I would also like to mention that the 2 gentlemen that moved my items were very professional… Paul Sarlas
  • Thank you for moving us today. We have been very pleased with your service. Emma King
  • Thanks Emil. The team that conducted the move was really great. Very professional and took very good care of everything. Thanks much for the terrific service. Steve Cipolla
  • During the house-move, the single ray of light was Tops Removals. Unfailingly patient, reassuring, obliging and flexible, they not only coped with impossible parking and… Geraldine McCaughrean

News

FAQ

We believe the best way to support you is by offering a flexible removals service and tailoring each move to suit your needs. Questions will naturally arise and we are happy to answer them, the selection below may help with some basics.

When do I book my removal?

Although it is advisable to book your removal as early as possible, the removal date should only really be agreed once you have exchanged contracts with your house buyer, and have a firm date for handing over keys. After submitting a quote request or enquiry to us we will reply with an acknowledgement. We can also make a provisional booking. Once both parties have agreed a suitable date, you can consider your removal booked with us.

What is the cancellation period?

We only require 24hrs notice in order to amend or cancel your removal. We will also refund any deposit paid.

Is insurance included?

Some removal companies will charge for insurance and in fact also act as an insurance broker, arranging cover on the removal customers’ behalf. Top Removals do not charge for insurance and provide blanket All Risks Cover, up to the value of £100,000 per consignment. Higher cover can also be arranged. This costs nothing for the customer, and is less trouble too, as there is no requirement for an inventory and cover is automatic. Top Removals have no vested interest in handling customers cover, and so are completely independent in handling claims.

Do you offer packing and what is included?

Yes Top Removals offer a full packing service, which can be quoted for separately. This includes packing all of the crockery, glassware, clothes, linen, lamps, books, pictures etc into cartons and marking the cartons for positioning them at your new home. The full packing service is often carried out the day previous to removal. Unpacking is rarely required, but we would be happy to quote for that service too, by request. We also offer “Fragile pack” or partial pack. All clothes can be packed in specially designed wardrobe cartons. If you do not need packing then we will be happy to quote for the delivery of the packaging materials only.

Will you place our furniture at our new home?

Our removal staff will position your furniture as directed by you, the customer. Insurance will not cover employees to work in lofts or roof-spaces which do not have permanent staircases, lighting, and flooring. Any floor more than one flight up, and without a lift adequate to fit all furniture must be agreed in advance, otherwise quote would not be valid. Dismantling and assembly of furniture must be agreed in advance but we include that by default in the quotes we prepare. There is always a handyman present as part of the removal crew and we have most of the tools required.

What access is required for your removal lorry?

Our attention should be drawn to any local height, length, and weight restrictions. Please let us know if turning off into a narrow lane is involved to gain access to either address. Parking permits have to be paid and arranged by customer but we are glad to assist with that by submitting application to the local council.

Do you provide storage?

Yes we have state of the art storage facility in East London and offer the best rates around. It is a specially built building with 24 hours manned security, CCTV in operation and insurance cover. When booking the storage we can offer discounted rates for collection and delivery and also run regular offers for advance payment.

Do you offer office removals?

We can offer a comprehensive office relocation service and our surveyors are able to assess any size and kind of premises. All quotes are free and tailor made and include the hire of crates. We can also offer any other supporting services.

Do you offer part load removal?

Although the majority of our customer’s book a full house removal, we also offer a Part Load Service or how we call it a Man and Van service. Especially when this is over long distances, we regard this as a Courier Service. Our Courier service is a ‘Driver only Kerbside’ service. The driver will gladly provide extra assistance where necessary but may also require the customer to provide additional assistance if the item is bulky and/or heavy. Large items may incur an extra charge if a porter is required to accompany the driver. Long Distance Part Load basis, means your loading and/or unloading dates may be flexible, but can be agreed in advance.

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