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Questions To Ask Before Hiring A Removal And Storage Company

posted: 6th December 2017

The first step that you should take is to research the company thoroughly. To do this, you can speak to your family members, colleagues, and friends. Try to go through the online reviews posted by its existing customers. You need to also get quotation updates from more than one company before deciding on the service provider. Here are some of the top questions to ask prior to hiring a removal and storage company.

Find Out About Hidden Costs If Any And Insurance Costs

Removals hidden charges The key question should be related to the insurance conditions for the move. It is possible for you to buy extra insurance coverage for the entire value of your stuff in case they get damaged or lost. You should be certain about the exact insurance coverage. Find out whether the policy covers the item’s entire replacement value. As far as the hidden costs are concerned, a professional removal company should be in a position to give you a list mentioning all the charges including costs for traversing stairs and moving bulky and large items. You also need to have a proper clarity on the timetable of the company to perform the move. The timetable can include the arrival, unpacking and packing times and dates. Ask the service provider to give their mobile phone number. Likewise, you need to also provide them yours. Thus, you can be in touch with the company while the move is taking place, in case there is a serious issue. When a driver is unable to get in touch with you, you may have to bear extra charges for such delay. The reason is the company in question needs to store your stuff.

You Need To Ask Them Questions Related To Transportation And Payment Terms

It is likely that you would be unwilling to offer a big amount as a deposit or pay the complete amount up-front. In fact, you should only pay the complete amount after the safe delivery of your items. When you observe something is amiss or some items got damaged, ensures that those items are verified by you in the presence of the company personnel. In case, you want to plan a transfer between two different states or countries then the said moving firm needs to get itself registered with the relevant authorities of the destination location too.

Ask Them About Their Moving Staff And History

You can ask a professional removal company about the number of years they are in the business. Also, try to know about the crew who will be in charge of shifting your belongings. Find out whether they are permanent employees or have been hired temporarily. Has the service provider conducted any kind of a thorough background check on them?

A major criterion for hiring a company is to make sure that it does an in-person and on-site estimate for all your belongings that will be moved. You should understand the kind of estimate provided by the company. Thereafter, ensure that all the details are included in your written contract. The contract should clearly mention the kind of services that will be provided by the company. If should also explain the complete cost of the relocation.

Testimonials

  •  
    Just a quick thanks to the guys – they were brilliant, very efficient and very friendly!
     
    Emma Bennett
  •  
    I just wanted to say thank you to you and the team for a great experience with Top Removals on Friday. Dean was brilliant and it made the whole process of packing and moving far less stressful than it...
     
    Katherine Patrick
  •  
    Just wanted to say many thanks to the guys who helped us to move, they were amazing, there is no way we would have managed without them, they were very efficient, friendly and helpful and we were very...
     
    Lisa Norman
  •  
    Just would like to give a very positive feedback on the crew who did my move today. They worked hard and fast, and efficiently. Thanks
     
    Vital Magnin

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