Top Removals is always striving to achieve the best quality in everything we do. In order to do so, we attend different trainings and we are part of different organizations. We are full BAR members, which is our most valuable membership. Here are some of the certificates we are proud of.
BAR inspects and investigates all potential Members and matches them against criteria for membership that cover premises, vehicles, staff, operational procedures and insurance arrangements. BAR also has a programme of ongoing
inspection during membership to ensure standards are maintained. Through this programme and through the Code of Practice Scheme, BAR constantly seeks to raise standards in the industry so Customers may receive the most efficient and trouble-free move possible.
Now every deposit and/or advance payment is fully protected by BAR for your peace of mind. We know how important it is for our customers to feel secure and this is why we made that extra step.
Checkatrade runs strict background checks on tradespeople before they can become members. Once they join, members agree to have feedback from their customers put online for all to see. They’ve published 4,285,055 to date.
Citation provides unrivalled HR and Health & Safety support and expertise.
The Fleet Operator Recognition Scheme is an accreditation scheme for fleet operators which aims to raise the level of quality within fleet operations and to demonstrate which operators are achieving exemplary levels of best practice in safety, efficiency, and environmental protection.
Allowing Top Removals to offer disposal services while the company endeavours to recycle all waste produced, limiting the environmental impact.
IAM is the largest independent international association for moving companies. The membership shows that the company is approved, vetted, checked both financially and operationally and that the customer can be confident in using the services when moving abroad. The company is also participating in the payment protection program.
We are happy to announce that Top Removals now has a Gold Certificate for reducing CO2 and CO2-equivalent emissions.
One of the two main associations in the UK. Top Removals customers can be assured that the company is audited each year and it is offering industry-approved methods, materials and operational standards. As part of the membership, Top Removals participated in the Removals Ombudsman Scheme which offer consumer protection and dispute resolution services.
And we even win awards for outstanding customer service.
One more award we are very proud of. Received on 12 January 2021. Here is the letter it came with:
“Firstly our congratulations and thanks to you and all the staff for putting in the quality controls and effort to win the new Removals Industry Ombudsman Scheme sponsored “Perfect Record Award 2021”.
In the removals industry, that’s prone to complaints, winning this award is no mean feat. In fact, you will be in an exclusive group of less than 100 removal businesses that have won it and remember there are around 4,500 removal businesses in the UK.
All Ombudsman are independent of the industries in which they operate and are under the supervision of The Trading Standards Institute. Therefore we believe that your Perfect Record Award will, if you explain its meaning to potential customers, enhance your reputation and win you business. After all, you are often asking a stranger to trust you with the safe and timely transport of their treasured possessions so an independent certification of what is in effect your proficiency and reliability must be of help.”
ICO is the UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals.
After a hard auditing procedure, Top Removals has earned one of the most significant British Standard for Domestic Removals – the BS EN 12522. It covers all aspects of the provided services including professionalism of the staff, competent customer service, quality packing materials and adequate documentation.
We are proud members of